HELP

  • Wash cold or warm with mild detergents

  • Hang dry or dry low temperature

  • Do not use Oxy or fabric softener

  • Do not Dry Clean

  • Do not iron directly on images

HOW TO CARE FOR YOUR TEE
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
  • Online stores currently accept PayPal, Visa, Mastercard, American Express, and Discover cards.

ask us anything

Write to us at info@steamstak.com

Or fill out this contact form:

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IS MY PURCHASE SECURE?

Yes, shopping online with Steam Stak is safe and easy. The security of your personal information is our top priority. We use Wix Payments and they are 100% committed to protecting  our customers. For this reason, Wix Payments complies with the Payment Card Industry Data Security Standards (PCI DSS)

WHEN WILL MY ORDER SHIP?
  •  Your merchandise order will typically ship within 1-5 business days.  Your order will be   shipped by USPS or UPS and you will receive an tracking notification.

HOW MUCH IS SHIPPING?
  • Shipping charges are automatically calculated based on real-time USPS rate. Steam Stak does not markup shipping charges, the customer pays the actual cost.

  • Saturday and Sunday are not recognized as business days according to USPS and UPS guidelines. 

  • International orders will ship via USPS International service and the international shipping rates will apply.

DO YOU CHARGE SALES TAX?

 

  • Sales tax will be collected on applicable orders based on your shipping destination zip code.

  • Tax rates are subject to change at any time and we use a third-party service to update sales tax rates in real time.

Is there tax on shipping?

  • Shipping fees will be taxed on applicable orders based on your shipping destination.

  • Tax rates are subject to change at any time.

RETURN POLICY

We have a 30-Day Return Policy and our goal is to make your return simple and easy. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we want to fix it.

Please follow the guidelines below for your return:

How do I return an item?

  • Product may be returned by the shipping method of your choice, at your expense.

  • For best results, choose a ship method with tracking information.

  • Steam Stak is not responsible for lost returns.

What if my item is defective or damaged?

  • If you find your product to be defective or damaged, we will pay the cost of return shipping.

  • Simply email us request a return shipping label.

  • Steam Stak will issue a prepaid shipping label through email for the return.

  • If you choose to use your own shipping method, we cannot reimburse your shipping cost.

What if I want to exchange a size or product?

Where do I send an item to return/exchange?

  • Please send returns/exchanges to:

    • Steam Stak

      725 River Rd Ste 32-275

      Edgewater , NJ, 07020-1171

  • Please email us at info@steamstak.com if you have additional questions. We are here to help!

HOW DO I CHANGE OR CANCEL MY ORDER
  • If you need to change or cancel your order, you can start the process by emailing at info@steamstak.com. For fastest results, have your order number ready.

Steam Stak The Urban Brand

Free Domestic Shipping on Orders Over $80